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RadSpeed Terms of Use

Version 1.0, 22 September 2026 Supplier: Clarity Insights Imaging Pty Ltd (ABN 92 696 493 740) ("RadSpeed", "we")

These terms apply to radiology practices ("Practice") and the radiologists and staff the Practice authorises ("Users"). A signed order form or pilot agreement between RadSpeed and the Practice prevails over these terms where they conflict. The Data Processing Agreement forms part of the contract.

1. The service

RadSpeed provides browser-based dictation, transcription and AI-assisted report formatting, deterministic quality checks, a sign-off and amendment workflow with an audit trail, and export of signed reports to the Practice's systems by HL7 v2, DICOM SR or FHIR.

2. Clinical responsibility

  1. RadSpeed produces drafts. The reporting radiologist must review every draft against the images and the clinical question before signing it.
  2. The signed report is the radiologist's opinion and the Practice's record. RadSpeed is not the author and does not interpret images.
  3. RadSpeed is not a medical device and is not included in the Australian Register of Therapeutic Goods. The Practice must not rely on RadSpeed for diagnosis, and must not enable research features in clinical use unless it has completed its own governance assessment.
  4. The Practice remains responsible for its obligations under the RANZCR Standards of Practice, the Diagnostic Imaging Accreditation Scheme, the Health Practitioner Regulation National Law, and the Ahpra guidance on the use of AI in healthcare, including informing patients where required.

3. Accounts and access

  1. Access is through the Practice's single sign-on. The Practice controls who is provisioned and must remove leavers promptly.
  2. Users must not share sessions or use another person's account. Every action is attributed to the signed-in User in the audit log.
  3. The Practice nominates administrators who may change server settings and run retention purges.

4. Acceptable use

Users must not upload content unrelated to the Practice's reporting, attempt to access other Practices' data, probe or test the service's security without written agreement, or use the service to train other AI systems.

5. Data

Roles, processing locations, sub-processors, security, retention, deletion and breach notification are set out in the Data Processing Agreement. In summary: the Practice owns its data; RadSpeed processes it only to provide the service; in the Australian practice profile all patient information is processed in Australia; signed report copies are purged after 30 days.

6. Availability and support

RadSpeed targets 99.5% monthly availability for practice deployments, excluding scheduled maintenance notified 48 hours in advance. If the service is unavailable, radiologists dictate directly into the Practice's radiology information system as they did before; no report is lost because none is finalised outside the Practice's systems. Support contact and response times are set out in the order form.

7. Fees

Fees are set out in the order form. Pilot periods are free unless stated. Fees exclude GST.

8. Intellectual property

The RadSpeed software is licensed under the GNU General Public License v3; the hosted service, its configuration and its trade marks remain RadSpeed's. Report templates and style preferences the Practice creates remain the Practice's.

9. Liability

  1. To the extent permitted by law, RadSpeed's total liability under these terms in any 12-month period is limited to the fees paid in that period.
  2. RadSpeed is not liable for clinical decisions, or for loss arising from a report that was signed without the review required by clause 2.
  3. Nothing in these terms excludes rights under the Australian Consumer Law that cannot be excluded.

10. Term and termination

Either party may terminate on 30 days' written notice. RadSpeed may suspend access immediately on a security incident or a material breach. On termination RadSpeed exports any unpurged signed reports to the Practice on request and deletes the Practice's data within 30 days, except audit entries retained as described in the Data Processing Agreement.

11. Governing law

Queensland, Australia.